Energy
Energy companies have schemes and tariffs to help you in hard times. Contacting your energy company is the best way to find out what's out there but Bill has made it easy for you to find out what support your energy supplier has to offer.
Energy companies have schemes and tariffs to help you in hard times. Contacting your energy company is the best way to find out what's out there but Bill has made it easy for you to find out what support your energy supplier has to offer.
Simply click on your energy company in the list below and check what schemes and tariffs are available.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at britishgas.co.uk.
British Gas offers support and advice if you are struggling to cope with your bills.
Full details of this tariff and how to apply can be found at britishgas.co.uk.
British Gas funds the independent charity, British Gas Energy Trust which incorporates the Scottish Gas Energy Trust.
The Trust helps families and individuals experiencing hardship who are struggling with gas and electricity debts by awarding grants to clear those debts. You do not have to be a British Gas customer to be able to apply, but you must:
Full details of this tariff and how to apply can be found at britishgasenergytrust.org.uk.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at britishgas.co.uk.
The E.ON Energy Fund has been set up to help you if you are struggling to pay your E.ON energy bill. The Fund can help pay for current or final E.ON energy bill arrears.
The Fund can help pay for current or final E.ON energy bill arrears. It can also help you by providing replacement household items such as cookers, fridges, fridge-freezers and washing machines – and also help to replace gas boilers.
Applications from individuals with the greatest needs will be prioritised. When applying, you must have:
Find out more online or by contacting 03303 80 10 90
Full details of this tariff and how to apply can be found at eonenergyfund.com.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life.
To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at eonenergy.com.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at eonnext.com.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme.
The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through EDF if you are on any of the following:
Full details of this tariff and how to apply can be found at eonenergy.com.
This is a government-led eco scheme that helps you heat your home in an energy-efficient way. It allows you to spend less on your monthly bills and support being friendlier to the environment too.
If you are eligible, the scheme can include a new boiler, as well as free cavity wall and loft insulation. To be eligible, you or someone living at the property would need to receive certain benefits which are listed on the following link.
Full details of this tariff and how to apply can be found at eonenergy.com.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at edfenergy.com.
The EDF Customer Support Fund awards grants to you if you are in a vulnerable situation. It helps to clear domestic gas and/or electricity debts and to help you remain debt-free. It can also offer help to provide essential energy-efficient white goods.
Full details of this tariff and how to apply can be found at edfenergy.com.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at edfenergy.com.
If you’re struggling with energy bills and debt in general and are an EDF customer, you can receive independent advice from this service. It is run by Citizens Advice Plymouth, and they can also support you to complete applications for the EDF Customer Support Fund.
Full details of this tariff and how to apply can be found at edfenergy.com.
EDF work with IncomeMAX to provide you as a customer with a Benefit Entitlement Check to make sure you are claiming the right welfare benefits and tax credits you are entitled to.
Full details of this tariff and how to apply can be found at edfenergy.com.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme.
The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through EDF if you:
You also need to be on at least one of these benefits:
Full details of this tariff and how to apply can be found at edfenergy.com.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life.
Eligibility is related to age, ill health or disability, including blindness, deafness and chronic illnesses, or if you need additional support with communication – see a full list on their website. Services include:
Full details of this tariff and how to apply can be found at octopus.energy.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at octopus.energy.
Octopus Energy have helped to fund LEAP, an energy and money saving service that can help you keep warm during the colder months and reduce your energy bills by offering advice, tips, and an assessment into your situation to make sure you’re receiving all the available help.
LEAP has some very broad eligibility requirements, extending the service to anyone that either is already in, or is at risk of falling into fuel poverty. It is open to all types of householders – homeowners, private renters and social housing tenants. To be eligible, you should have an annual household income less than £31,000 or receive certain benefits.
Full details of this tariff and how to apply can be found at applyforleap.org.uk.
OVO’s £50 million Extra Support Package includes a broad range of measures to support you if you have a real and immediate need. It includes things like:
Full details of this tariff and how to apply can be found at ovoenergy.com.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme. The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through either Jobcentre or your pension centre if you are on any of the following:
Full details of this tariff and how to apply can be found at gov.uk.
If you need support with anything from meter reading to gas safety checks, OVO can help. You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at ovoenergy.com.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
Because some customers have difficulties paying their bills due to low income or other circumstances, ScottishPower has a Hardship Fund to help them get their energy payments under control. The Fund can help by clearing or reducing arrears by crediting a customer’s ScottishPower energy account.
Qualification for the Fund depends on whether you:
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
Freephone: 0800 027 0072
Opening hours: Monday to Friday 8am – 8pm,
Saturday 8.30am – 4pm
For help paying your bills either call them or visit www.scottishpower.co.uk/helpingyou
They will take into account any debt advice provided to you and can offer a range of payment and tariff options including long term instalment plans, the Fuel Direct scheme and Prepayment meters to help you budget.
Their website offers energy efficiency tips and a free survey to help you identify measures that can be implemented that may help save energy.
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
For Shell’s Priority Services Register helpline, call 0330 094 5800
Full details of this tariff and how to apply can be found at help.shellenergy.co.uk.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme. The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through either Jobcentre or your pension centre if you are on any of the following:
Full details of this tariff and how to apply can be found at help.shellenergy.co.uk.
If you are struggling to pay all or part of your energy bills, Shell recommend contacting them directly to discuss what options they have to help.
The suggested payment solutions will include:
Full details of this tariff and how to apply can be found at help.shellenergy.co.uk.
The Shell Energy Support Fund has been set up to help you if you are struggling to afford your energy bills. The fund can help reduce debt through issuing grants. Each grant will be dealt with on a case-by-case basis. There is no set criteria for eligibility.
To apply, you should discuss your situation with a Shell Energy customer adviser.
To contact Shell’s customer services, call 0330 094 5800 or email customer.services@shellenergy.co.uk
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at utilita.co.uk.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme. The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through either Jobcentre or your pension centre if you are on any of the following:
Full details of this tariff and how to apply can be found at gov.uk.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at utilita.co.uk.
If you use the My Utilita app, you may have access to the Power Up feature. This allows you to apply for a top up when you have run out of credit and are worried about going off supply. You can get up to £30 gas and £20 electric credit with no extra charges.
This is only a short-term solution and the charges would need to be paid back but it can help you out of an immediate situation. To be eligible, you would need to have no debt on your account and -£4.00 credit.
Full details of this tariff and how to apply can be found at utilita.co.uk.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at britishgas.co.uk.
British Gas offers support and advice if you are struggling to cope with your bills.
Full details of this tariff and how to apply can be found at britishgas.co.uk.
British Gas funds the independent charity, British Gas Energy Trust which incorporates the Scottish Gas Energy Trust.
The Trust helps families and individuals experiencing hardship who are struggling with gas and electricity debts by awarding grants to clear those debts. You do not have to be a British Gas customer to be able to apply, but you must:
Full details of this tariff and how to apply can be found at britishgasenergytrust.org.uk.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at britishgas.co.uk.
The E.ON Energy Fund has been set up to help you if you are struggling to pay your E.ON energy bill. The Fund can help pay for current or final E.ON energy bill arrears.
The Fund can help pay for current or final E.ON energy bill arrears. It can also help you by providing replacement household items such as cookers, fridges, fridge-freezers and washing machines – and also help to replace gas boilers.
Applications from individuals with the greatest needs will be prioritised. When applying, you must have:
Find out more online or by contacting 03303 80 10 90
Full details of this tariff and how to apply can be found at eonenergyfund.com.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life.
To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at eonenergy.com.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at eonnext.com.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme.
The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through EDF if you are on any of the following:
Full details of this tariff and how to apply can be found at eonenergy.com.
This is a government-led eco scheme that helps you heat your home in an energy-efficient way. It allows you to spend less on your monthly bills and support being friendlier to the environment too.
If you are eligible, the scheme can include a new boiler, as well as free cavity wall and loft insulation. To be eligible, you or someone living at the property would need to receive certain benefits which are listed on the following link.
Full details of this tariff and how to apply can be found at eonenergy.com.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at edfenergy.com.
The EDF Customer Support Fund awards grants to you if you are in a vulnerable situation. It helps to clear domestic gas and/or electricity debts and to help you remain debt-free. It can also offer help to provide essential energy-efficient white goods.
Full details of this tariff and how to apply can be found at edfenergy.com.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at edfenergy.com.
If you’re struggling with energy bills and debt in general and are an EDF customer, you can receive independent advice from this service. It is run by Citizens Advice Plymouth, and they can also support you to complete applications for the EDF Customer Support Fund.
Full details of this tariff and how to apply can be found at edfenergy.com.
EDF work with IncomeMAX to provide you as a customer with a Benefit Entitlement Check to make sure you are claiming the right welfare benefits and tax credits you are entitled to.
Full details of this tariff and how to apply can be found at edfenergy.com.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme.
The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through EDF if you:
You also need to be on at least one of these benefits:
Full details of this tariff and how to apply can be found at edfenergy.com.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life.
Eligibility is related to age, ill health or disability, including blindness, deafness and chronic illnesses, or if you need additional support with communication – see a full list on their website. Services include:
Full details of this tariff and how to apply can be found at octopus.energy.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at octopus.energy.
Octopus Energy have helped to fund LEAP, an energy and money saving service that can help you keep warm during the colder months and reduce your energy bills by offering advice, tips, and an assessment into your situation to make sure you’re receiving all the available help.
LEAP has some very broad eligibility requirements, extending the service to anyone that either is already in, or is at risk of falling into fuel poverty. It is open to all types of householders – homeowners, private renters and social housing tenants. To be eligible, you should have an annual household income less than £31,000 or receive certain benefits.
Full details of this tariff and how to apply can be found at applyforleap.org.uk.
OVO’s £50 million Extra Support Package includes a broad range of measures to support you if you have a real and immediate need. It includes things like:
Full details of this tariff and how to apply can be found at ovoenergy.com.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme. The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through either Jobcentre or your pension centre if you are on any of the following:
Full details of this tariff and how to apply can be found at gov.uk.
If you need support with anything from meter reading to gas safety checks, OVO can help. You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at ovoenergy.com.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
Because some customers have difficulties paying their bills due to low income or other circumstances, ScottishPower has a Hardship Fund to help them get their energy payments under control. The Fund can help by clearing or reducing arrears by crediting a customer’s ScottishPower energy account.
Qualification for the Fund depends on whether you:
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
Freephone: 0800 027 0072
Opening hours: Monday to Friday 8am – 8pm,
Saturday 8.30am – 4pm
For help paying your bills either call them or visit www.scottishpower.co.uk/helpingyou
They will take into account any debt advice provided to you and can offer a range of payment and tariff options including long term instalment plans, the Fuel Direct scheme and Prepayment meters to help you budget.
Their website offers energy efficiency tips and a free survey to help you identify measures that can be implemented that may help save energy.
Full details of this tariff and how to apply can be found at scottishpower.co.uk.
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
For Shell’s Priority Services Register helpline, call 0330 094 5800
Full details of this tariff and how to apply can be found at help.shellenergy.co.uk.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme. The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through either Jobcentre or your pension centre if you are on any of the following:
Full details of this tariff and how to apply can be found at help.shellenergy.co.uk.
If you are struggling to pay all or part of your energy bills, Shell recommend contacting them directly to discuss what options they have to help.
The suggested payment solutions will include:
Full details of this tariff and how to apply can be found at help.shellenergy.co.uk.
The Shell Energy Support Fund has been set up to help you if you are struggling to afford your energy bills. The fund can help reduce debt through issuing grants. Each grant will be dealt with on a case-by-case basis. There is no set criteria for eligibility.
To apply, you should discuss your situation with a Shell Energy customer adviser.
To contact Shell’s customer services, call 0330 094 5800 or email customer.services@shellenergy.co.uk
You can apply to their Priority Services Register which is completely free and allows you to access extra help both in emergencies and general life. To find out more about the Priority Services Register, visit Bill’s page.
Full details of this tariff and how to apply can be found at utilita.co.uk.
If you are on certain benefits, you can use your benefits to pay off your energy debt through this government scheme. The Department of Work and Pensions would take a set amount from your benefits each week to pay both your debt and ongoing costs so that you would not even have to think about it.
You can apply to join the scheme through either Jobcentre or your pension centre if you are on any of the following:
Full details of this tariff and how to apply can be found at gov.uk.
Warm Home Discount is a government-led scheme aimed at people living in, or at risk of, fuel poverty over the winter period. There are a number of ways the scheme can offer support, including rebates.
To qualify, a household will need to have high energy bills
AND be eligible for one of the qualifying means-tested benefits.
Keep an eye on the supplier’s website for the most up to date information on the Warm Home Discount.
Full details of this tariff and how to apply can be found at utilita.co.uk.
If you use the My Utilita app, you may have access to the Power Up feature. This allows you to apply for a top up when you have run out of credit and are worried about going off supply. You can get up to £30 gas and £20 electric credit with no extra charges.
This is only a short-term solution and the charges would need to be paid back but it can help you out of an immediate situation. To be eligible, you would need to have no debt on your account and -£4.00 credit.
Full details of this tariff and how to apply can be found at utilita.co.uk.
Bill knows that keeping your pre-payment meter topped up can be hard, there is support to help you when its tough. Emergency fuel vouchers give your meter a boost while you get back on your feet. Contact your supplier right away and ask them for help.
Ask Bill helped me find the support my energy company provided. And I'm now signed up to the Priority Services Register.